Dear customers, in order to provide you with high quality and efficiency of information services and improve our service quality, we solemnly made the following commitments, we ask you to the service and work supervision.
1, the target of
Let customer satisfaction, allows users to be assured that serve as customer service and continuous improvement, and constantly improve service quality
2, service attitude
Shouwenfuze system, the first one to accept inquiries of the staff, must be guaranteed to solve related issues are given a reasonable answer and a solution to the personnel required to use civilized language, standardized terminology, proper handling of customer inquiries;attitude, Disputes with customers.
3, service hours
Chinese household electrical appliance maintenance center for uninterrupted operation
4, the service hotline
Customer service phone: (365 days a year: a day as early as 8:00 - Late 9:00)
Telephone service companies: (a day as early as 8:00 - Late 9:30)
5, mail services: zhonghuawxzx@163.com
If our staff failed to comply with these commitments, you can customer service center to the quality supervision department complaints
Customer complaints Tel: 13521812501 010_83797021
E-mail complaints: zhonghuawxzx@163.com
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